German version: AGB
Terms and conditions
§ 1 Scope
These General Terms and Conditions (GTC) apply to all contracts between Neumann Marketing GmbH, Brachtstraße 22, 40223 Düsseldorf (hereinafter “Provider”) and the customer (hereinafter “Customer”) for the provision of digital products, online workshops, seminars and consulting services.
Deviating terms of the Customer are not recognized unless the Provider expressly agrees to their validity in writing.
§ 2 Conclusion of the contract
The presentation of the products on the website is not a binding offer. It is an invitation to submit an offer. By placing an order, the Customer submits a binding offer to purchase. The contract is concluded when the Provider accepts the order with an order confirmation by email or provides the service.
§ 3 Prices and payment
The prices stated on the order page apply. They include statutory VAT or, for offers aimed only at businesses, are stated net plus statutory VAT where applicable. Payment is processed via Digistore24 GmbH, St.-Godehard-Straße 32, 31139 Hildesheim, Germany. By completing the order, the Customer authorizes the charge to the selected payment method.
§ 4 Description of services
Online workshops and seminars: The Provider provides participation in the booked workshop or seminar on the agreed date. Participation takes place via the platform named in the purchase process (e.g., Zoom). If stated in the offer, a recording will be made available.
Digital products: Digital content is provided by email or via a protected download area after receipt of payment.
Consulting: The Provider answers the Customer's questions and holds the booked calls (e.g., via Zoom or Telegram) within the scope and period stated in the offer. Consulting refers to the Customer's individual business and is not a course.
§ 5 Right of withdrawal
Consumers have a statutory right of withdrawal. The full withdrawal policy is available at arturneumann.com/en/withdrawal.
§ 6 Copyright and rights of use
All content provided by the Provider (presentations, recordings, materials, digital products) is protected by copyright. The Customer receives a simple (non-exclusive), non-transferable right of use for personal use. Passing on, copying or making the content publicly available is not permitted without the Provider's written consent.
§ 7 Liability
The Provider is liable without limitation for intent and gross negligence. In the case of slight negligence, the Provider is liable only for the breach of material contractual obligations, and liability is limited to the foreseeable damage typical for this type of contract. Liability for damage resulting from injury to life, body or health remains unaffected.
The content taught in workshops, seminars and digital products does not constitute legal, tax or financial advice. The Provider does not guarantee the Customer's economic success.
§ 8 Data protection
Personal data is processed in accordance with the Provider's privacy policy.
§ 9 Final provisions
The law of the Federal Republic of Germany applies. The place of jurisdiction is Düsseldorf if the Customer is a merchant (Kaufmann) or has no general place of jurisdiction in Germany.
If the Customer is a consumer with habitual residence in another country, this choice of law does not deprive the Customer of the protection of the mandatory provisions of the law of that country.
If individual provisions of these GTC are invalid, this does not affect the validity of the remaining provisions.
Last updated: October 10, 2026